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Overview

Evergreen has been exclusively serving the Broadband Industry with outbound and inbound call center services since 1989. Our company’s founders are former sales and marketing executives from the top five MSOs who realized the effectiveness of telemarketing when combined with an intimate knowledge of cable operations.

Evergreen is an approved provider for broadband operators and all premium programmers. Having exclusively served the broadband industry for over 17 years, Evergreen has been involved in each growth step as operators introduced new broadband services, while focusing on improved customer service. As a result, we have years of successful experience selling all video, high speed internet and VoIP / digital telephony services. We understand the cable and broadband industry!

Mission Statement

To exceed the expectations of our customers by staffing with quality customer oriented personnel, training and managing them with emphasis on sales, and client satisfaction through superior results.

Experience
In addition to their years with Evergreen, our senior management team has over 40 additional years of combined senior management experience as MSO employees in the areas of telemarketing, customer service, sales, marketing, information technology and programming.

Innovation
Evergreen has developed innovative approaches designed to deliver optimum sales efficiencies for our clients.  These include Evergreen’s SmartSort market segmentation, Hispanic bi-lingual services, and ongoing programs such as Start (new customers), EverSave (retention) and EverSell (multi-product upgrades).

We were the first to sell high speed Internet and telephony services for Cox Communications when they initially launched these services in 1996.  We were first to introduce patented voice messaging services and first to gain connectivity to all billing services.